Get Started with Customer Feedback in less than 5 minutes
Business owners are a busy bunch. They are focussed on their business. From cleaning the toilets to sending out that invoice to updating their social media accounts. They are too busy to handle complex setups and integrations. So, a customer feedback tool may be the last thing on their minds. However, it is very important to have one and that is why we have made pollkiosk as simple to setup and use as possible.
Here, we will detail the steps needed to get started on using pollkiosk.
Step 1: Register
It is very easy to register. Click on the "Sign Up" button on the top menu. Just fill out the registration form with the details.
Enter a valid email. Remember an activation link will be sent to this email.
Enter the password with which you will be logging into the administration panel. A minimum of 8 characters is required.
Once you have all these information, click on the "Sign Up" button and we will send you an email with an activation link and show the acknowledgement page as shown below.
Step 2: Activation
Refresh your inbox and you should be getting an email from us. Please check your SPAM folder.
Click on the "Activation Link" hyperlink in your email. A page will open up in your browser.
You will be asked to enter the name of your company and select the timezone in which you reside. Once that is done, click on "Submit" and you are done. The system will redirect you to the login page where you can login using your supplied email and password.
Step 3: Download App
Download the app onto your tablet device. The app is available on Apple iTunes or Google Play depending on the device that you are going to use to capture customer feedback. Please remember to use atleast a 7inch tablet.
Note that the apps will run on Android phones as well as iPhone. However, it is not designed for phones. It is designed for tablets.
Step 4: Register Device
After installing the app, launch the app. You will be presented with the login form where you need to enter the username and password with which you created your account.
Once done, click on Sign In button.
Step 5: Start collecting feedback
Once the device successfully logs in, it will take you to the feedback starting page.
That's it. You are ready to start gathering feedback.
In another article, we will discuss on how to customize the basic screen and the optional parameters.